6 Features of ISP Billing Software You Must Know

In today’s modern world of technology, billing software for ISP serves as a high end solution for organizations providing internet and VOIP services. The software allows the organization to manage recurring billing system to its customers, maintaining a tidy accounting system, transparent enough to enhance the profitability. While keeping your accounts intact, with all the necessary information available at the click of the button, your customer relationship factor increases, keeping them happy and satisfied.

For us to know more about ISP Billing Software, I laid down six main features of it below. 

1. Recurring Billing

In any ISP applications, any billing software should have the feature to support recurring billing. ISP billing software supports variable charges to be created for customers, which pertains to the level of service being offered. Charges are automatically set up during billing process.

2. Consumption Billing

Consumption reading can be entered manually in any format. You can configure the software with unlimited rates specifics and its component. Rate component would consist of per-day, fixed charge and stepped-range. Consumption-based components can have minimum amounts specified.

3. Invoicing

ISP billing software can provide us the facility to generate invoices for the customer. This is generally done for any chargeable maintenance and spare parts that might have been required during the maintenance. The invoices generated may be posted in the account books right away, or may be submitted to your customers as quotes and then posted as and when the quotes are accepted. This feature lets you set up accounts receivable and revenue accounts for each of the items dealt with.

4. Penalty Calculations

Penalties usually accrue on outstanding amounts. The software lets you calculate such penalties on the basis of rates you enter. It can be set up an unlimited classification of penalties, to be assigned to specific customer accounts. You can also set up minimum penalty accounts, or specify penalized items when you configure the software for penalty calculations.

5. Management Reports

The big advantage of the software is that you can generate management reports under various classifications, whether it is based on customers, date/time or rates. The reports can be generated in different kind of formats such as HTML, MS Word, MS Excel and the like.

6. Emailing Customers

This is one of the advanced features of the software. Through emails, you can send out warnings, notifications and alerts, for customer’s status of their balances and informing them that their account is about to expire. It could be at times that some information of the customer’s credit card is required to continue billing. Or that the payment is long over-due and the account is suspended. All these matters need to be related to the concerned customer and what is better than automatic emailing, which is one of the great features of it.

These are just some of the features of ISP billing software. Surely your internet business will benefit from using this software. I hope that you find the post informative and with it, you can have at least a glimpse of what the software is all about. You can share these to your friends too. If I missed anything, please let me know by simply dropping your comments below. Thanks for reading.